Best Western Plus Carlton Plaza Hotel Victoria, Victoria ➤ Reviews, Rooms & Prices 2025

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About the Hotel

642 Johnson Street, Victoria, Canada, V8W 1M6

The Best Western Plus Carlton Plaza Hotel in Victoria, Canada, offers newly renovated accommodations in the heart of the vibrant Lower Johnson district. Historically known as Grimm's Carriage Factory, the hotel combines boutique charm with modern amenities. Guests can explore a variety of nearby attractions, making it an appealing choice for both leisure and business travelers. With its proximity to the stunning Inner Harbour, this hotel is situated in a prime location for exploring Victoria.

Location

Best Western Plus Carlton Plaza is ideally situated less than a 15-minute walk from Victoria's Inner Harbour, the Royal BC Museum, and other significant attractions. The hotel is centrally located to many venues, making it convenient for sports teams or school groups seeking group accommodations. Accessible transportation options include the BC Ferries, which offers regular service to the city, as well as public bus routes connecting the ferry terminal to downtown Victoria.

Rooms

The hotel features newly refreshed Traditional Double Rooms, offering cozy accommodations equipped with a bar fridge, individual drip coffee maker, kettle, and personal safe. Guests can also opt for spacious Family Suites, which include a King-sized bed, a Queen-sized bed, and a pull-out sofa, accommodating up to three beds total. Traditional King Rooms provide additional space and comfort with thoughtful amenities. All guest rooms offer complimentary Wi-Fi and air conditioning, ensuring a comfortable stay.

Eat & Drink

Dining at The Ruby restaurant, located within the hotel, includes delicious signature dishes for breakfast, brunch, and lunch. The menu features home-style cuisine enhanced by fine dining techniques, appealing to a variety of tastes. The Ruby is known for its inviting atmosphere, highlighted by an extensive vinyl collection that enriches the dining experience. Guests can enjoy a range of unique and flavorful options, making it one of the top dining spots in Victoria.

Leisure & Business

The hotel offers a fitness center equipped with modern workout equipment, including a treadmill, rowing machine, and elliptical for guests looking to maintain their fitness routine. Business travelers will find valuable amenities such as laptop-friendly workspaces, desks, and complimentary Wi-Fi throughout the property. Two PCs and a printer are available for guests in the lobby, facilitating business needs during their stay. The hotel's lobby also provides ample storage space for group or team equipment.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room

Max:

3 persons

23 m²

Bed options:

2 Double beds

City view

Coffee machine

room details

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King Suite

Max:

6 persons

37 m²

Bed options:

2 King Size Beds

City view

Shower

Coffee machine

room details

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King Room

Max:

2 persons

28 m²

Bed options:

1 King Size Bed

City view

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Center

Victoria700 ft

Airports

Victoria Inner Harbour (YWH)3000 ft

Victoria (YYJ) 16.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Cozy Family Room

“Our family room was incredibly comfortable and included a mini kitchen, which was perfect for quick snacks and coffee-making.” view full review

Effortless Communication

“Being able to text the staff for assistance made our stay so convenient, allowing us to quickly address any needs.” view full review

Perfect Coffee Setup

“I loved having access to free coffee after 12pm; it was a wonderful perk that let us enjoy a warm drink at our leisure.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Baggage storage
Elevator
ATM/Cash machine
Barber shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center

Guest Parking

Cookware/ Kitchen utensils

Services

Valet parking
Housekeeping
Laundry
Dry cleaning

Dining

Restaurant

Business

Business center
Fax/Photocopying

Children

Cribs

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV

Location

642 Johnson Street, Victoria, Canada, V8W 1M6

Map view

642 Johnson Street, Victoria, Canada, V8W 1M6

City landmarks

Public Building

British Columbia Parliament Buildings

3500 ft

Victoria

Inner Harbor

2900 ft

Parks

Beacon Hill Park

1.3 mi

Castle

Craigdarroch Castle

1.2 mi

Museums

Miniature World

2300 ft

Stadiums

Save-On-Foods Memorial Center

2400 ft

Parks

Fisherman's Wharf Park

1.2 mi

Museums

Helmcken House

3000 ft

634 Humboldt St Bc

The Maritime Museum of British Columbia

2300 ft

2616 Pleasant St

Point Ellice House

1.1 mi

Gym

Crystal Pool

3900 ft

St-Ann's Academy Office 835 Humboldt St 2nd Floor

St. Ann's Academy National Historic Site

3600 ft

Gallery

Art Gallery of Greater Victoria

1.1 mi

Victoria

Old Town

3000 ft

Garden

Government House

1.5 mi

Church

Christ Church Cathedral

3700 ft

430 Belleville St

Black Ball Ferry Line

4800 ft

Gallery

Bateman Foundation Gallery of Nature

3600 ft

Victoria

Wharf Street

2400 ft

Nearby

Museums

Royal BC Museum

1900 ft

Zoo

Victoria Bug Zoo

1900 ft

800 Johnson St (Vancouver Island -- 90 minute ferry ride from Vancouver)

Craigflower Manor and Schoolhouse

1100 ft

500 Fisgard St

Chinatown

1400 ft

Victoria

Government Street

1700 ft

Square

Bastion Square

1300 ft

Church

St Andrew's Cathedral

1400 ft

Public Building

Victoria City Hall

1500 ft

Shopping Area

The Bay Centre

1400 ft

Chinatown

Fan Tan Alley

1200 ft

Parks

Centennial Square

1500 ft

Restaurants

Burger King

200 ft

107-910 Government St

Taste of Europe Deli

400 ft

130-735 Yates St

Grilled Cheese Please

400 ft

1412B Douglas St Johnson & Douglas

Frank's Honeybun Cafe

700 ft

605 Yates St

Fatburger

800 ft

1209 Douglas St

Habit

900 ft

552 Pandora Ave

Second Slice Pizza

1200 ft

1680 Douglas St

La Tana

900 ft

101-3 Fan Tan Alley

Reviews and Ratings

Feedback from previous guests about their experience.

86%

liked the hotel and would stay again

Great location

Friendly staff

Lack of storage space

Need for fan or air vent in the bedroom

8.6/10

Great

Rooms

8.4

Location

9.4

Service

9.0

Dining

8.0

Ivan

United Kingdom, April 2024

8.4/10

The hotel is in a great downtown location with easy access to shops, coffee bars, and restaurants. The rooms are clean and have a nice ambience, but could use better ventilation. The service is amazing and super helpful. The dining options are good for starting the day. Overall, a pleasant stay in a convenient area.

Rooms

8.0

The rooms were clean and had a good shape and ambience, but ventilation could be better.

Service

9.0

The service was amazing, with wonderful recommendations and very friendly staff.

Location

9.0

The hotel is situated in the downtown area close to everything, making it easy to explore the city on foot.

Dining

8.0

The dining experience was good for starting the day and exploring the city.

Facilities

8.0

The facilities were nice and offered a pleasant atmosphere.

John

United States of America, February 2024

8.2/10

Our stay was quite pleasant overall. The rooms were spacious and well-equipped with a separate bedroom for our daughter and grandson to share, along with a full kitchen and a comfortable queen bed in the main area. However, there was a need for more storage space for unpacking clothes and a fan or air vent in the bedroom. The location of the hotel was convenient, just a 15-minute walk from the ferry, passing some interesting sights along the way.

Rooms

8.0

The rooms were clean and spacious, perfect for our family. The best part was the excellent TV in the room.

Service

9.0

The staff were incredibly accommodating and friendly, especially considering we were traveling with a young baby. They even took care of our luggage and kept us updated on room availability.

Location

9.0

The hotel's location was ideal for exploring downtown Victoria, just a few blocks away from the harbor and within walking distance to many attractions and restaurants.

Dining

7.0

While the hotel didn't offer dining facilities, there were plenty of great restaurants within easy reach, making dining options abundant and varied in the area.

Facilities

8.0

The hotel had all the necessary facilities for a comfortable stay and was well-equipped for our needs.

Great location

Lack of storage space

Heather

United States of America, August 2023

8.8/10

I was delighted with this hotel! The rooms were fantastic, with a huge TV, comfy sofa, kitchen area, and all beautifully appointed. However, it was a bit chilly when we first arrived. The service was wonderful, looking after us very nicely throughout our stay. The location was excellent, close to everything Victoria has to offer, and the dining experience, while open only for breakfast and lunch, was enjoyable. The facilities were top-notch, making our stay even more comfortable.

Rooms

9.0

The rooms were clean and comfortable and well appointed.

Service

9.0

The staff were very friendly and welcoming.

Location

10.0

The location was fantastic, within steps of everything Victoria has to offer.

Dining

7.0

The dining experience, open for breakfast and lunch, was nice.

Facilities

9.0

The facilities were great.

Jane

United Kingdom, July 2023

8.8/10

The hotel rooms were really nice and quiet, but had a very musty smell to them. Overall, a great stay with stellar accommodations worth considering upgrading for next time.

Rooms

8.0

The rooms were quiet and comfortable, but had a very musty smell.

Service

9.0

The service was fantastic, especially with helpful and friendly staff like Kanta, providing useful tips.

Location

9.0

The location was perfect, close to main attractions, though minimum 3/4 nights needed to explore fully.

Dining

9.0

The dining experience was amazing with excellent food options, great for local boutiques and eateries.

Facilities

9.0

The facilities were excellent, offering everything needed for a comfortable stay.

friendly staff

musty smell

Duncan

United Kingdom, July 2023

9.0/10

The hotel exceeded my expectations with its clean and comfortable rooms and the exceptionally friendly staff. However, the dining options were a bit limited. The location is superb, offering a convenient and pleasant stay. A great value for the money.

Rooms

9.0

I was impressed by how clean and comfortable the rooms were, especially with the separate bedroom for our daughter and grandson to share. The full kitchen and sitting area added a nice touch to our stay.

Service

9.0

The staff went out of their way to make our stay enjoyable, being so friendly and quick to assist with anything we needed. Their pleasant and helpful attitude truly enhanced our experience.

Location

10.0

The hotel's location couldn't be better, with the bed super comfortable and very close to various local attractions. It was fantastic to be so close to the parliament building and everything we wanted to see without the hustle of tourists.

Dining

8.0

We had a great dining experience at The Ruby, although I was hoping for oatmeal. The fresh fish was a delightful surprise before we had to leave for our trip.

Facilities

9.0

The hotel's facilities were top-notch, with everything well-maintained and convenient for guests.

David

United States of America, June 2023

8.6/10

The hotel's location is fantastic, just a 15-minute walk from the ferry with interesting sights along the way. The rooms were clean and ready earlier than expected, offering a comfortable stay. The staff was attentive and even relocated us to a nicer room during our stay, ensuring we were happy with the service. The central location provides easy access to great restaurants and local attractions, perfect for exploring the town. The dining options were excellent, starting the day off right for an active exploration. Overall, a pleasant stay with great service and convenience.

Rooms

8.0

The rooms were clean and ready earlier than anticipated, providing a comfortable stay.

Service

9.0

The staff was attentive, friendly, and went above and beyond to ensure our comfort.

Location

9.0

The central location allowed easy access to great restaurants and local attractions, making it perfect for exploring the town.

Dining

9.0

The dining experience was fantastic, offering a great start to each day.

Facilities

8.0

The hotel offered great facilities, enhancing the overall stay experience.

David

United Kingdom, April 2023

9.0/10

I absolutely loved our stay at the hotel! The location was superb, close to the bustling harbour and within easy reach of eateries and attractions. The rooms were spacious and well-equipped, perfect for our family with a separate bedroom for our daughter and grandson. The service was top-notch, with accommodating staff always ready to assist. The dining options were convenient, and the facilities were great.

Rooms

9.0

The rooms were spacious, clean, and cozy, providing a perfect setup for our family. The full kitchen was a bonus!

Service

9.0

The staff was not only pleasant but also very accommodating, making our stay stress-free. From valet parking to housekeeping, they were always on point.

Location

10.0

The hotel's central location in Victoria was a huge plus, allowing us to explore the city easily on foot. Everything we wanted was just a stone's throw away.

Dining

8.0

We enjoyed the dining experience, especially the homemade pizza in the connected restaurant. A delightful treat after a day of exploring the city.

Facilities

9.0

The facilities were excellent, offering everything from dry cleaning services to a cozy cafe for a quick bite. We had all we needed right at our fingertips.